Work for Boring Giant Gray Companies

Most companies, when examined without assistance from their marketing departments, turn out to be companies.

This can be disappointing. You may have been told that your employer is a community, a mission, perhaps even a force for human flourishing, and then one day you discover that everyone is working late because a new flavor of yogurt has to ship before the fourth quarter. The yogurt, naturally, is reimagining wellness.

A corporation is basically a machine that takes labor, money, electricity, meetings, PowerPoint presentations, software licenses, and several people who cannot be fired because only they understand the billing system, and turns the whole arrangement into revenue.

One company makes cheeseburgers. Another predicts who wants cheeseburgers. A third protects the cheeseburger-prediction software from hackers. Then a consulting firm arrives to help all three companies transform the cheeseburger ecosystem.

Everybody involved has a mortgage, so the work continues.

This is called the economy.

The proper response is not despair. It is detachment.

Work for the Giant Gray Machine

Once you stop expecting moral instruction from your employer, the enormous boring corporation becomes surprisingly attractive because it has money, which is one of the better qualities an employer can possess.

Ideally, you want to work somewhere so large that your salary barely registers as an expense. Somewhere in the company there should be a Senior Vice President of Strategic Transformation Enablement whose precise function cannot be explained by anyone, possibly including the Senior Vice President himself.

He has been enabling transformation for eleven years, and the company remains profitable. That is reassuring.

Small companies are often described as exciting, but excitement is an ambiguous virtue. A tiger entering a restaurant would make the evening more exciting, although few diners would request it.

At a small company, losing one customer may produce an emergency meeting. At a giant company, management may discover that it has been leasing an empty office building in New Jersey for six years and merely add a line to a spreadsheet.

That is stability.

Most Companies Sell Silly Things

Much of modern commerce consists of producing things humanity had somehow survived without.

At this moment, highly educated people are discussing the shape of a potato chip. Research will be commissioned, consumers will be segmented, and somebody with a graduate degree will explain that triangular chips perform unusually well among experience-oriented snackers between twenty-eight and forty-one.

A branding firm will conclude that the triangle represents boldness.

Technology is much the same, except the people involved tend to look more solemn. One company creates software, another creates software to monitor the software, and a third creates software to monitor the monitoring software. Eventually an artificial-intelligence assistant is introduced to summarize the alerts generated by all this monitoring. Then the original application is discontinued.

The monitoring system remains because it has become strategic.

There is no need to become angry about this. Human civilization has always contained absurd institutions. The Russians had ministries filled with mysterious clerks. We have Enterprise Customer Experience Platforms. Ours sometimes include dental insurance.

Your Life Is Scarcer Than Their Money

Corporations frequently explain that resources are scarce, but corporations possess remarkable methods for obtaining more money. They borrow it, issue shares, sell bonds, call bankers, or eliminate eight thousand positions and describe the result as increased organizational focus.

A person cannot perform the same trick with time.

You cannot issue bonds backed by your seventies and use the proceeds to purchase another five years at forty-five. You may attempt to discuss the matter with Goldman Sachs, but they will probably respond by offering you wealth-management services.

Your time, health, concentration, and patience are therefore more scarce than the corporation’s capital.

This makes employment fairly easy to evaluate. If one company pays $300,000 for forty hours of work and another offers $190,000 for sixty while emphasizing its mission-driven culture, the second company is attempting to cover a $110,000 deficit with adjectives.

Adjectives are poor compensation.

Try paying the mortgage with relentless customer empathy. The bank may admire your values, but it will still want dollars.

Discriminate Against Bad Deals

There is nothing cruel about recognizing an inferior economic proposition.

A company offering less money, worse benefits, longer hours, greater instability, and more stress is offering a worse deal. It may describe itself as lean, agile, passionate, and entrepreneurial, although these words sometimes mean there are seven employees and nobody has slept since March.

A smaller company can justify the trade if it offers real ownership, extraordinary autonomy, unusually interesting work, or enormous upside. Mere smallness, however, is not a virtue.

The founder has a dream, which is admirable. You have a dream too, and perhaps yours involves not answering Slack at 1:30 in the morning. Do not subsidize another man’s dream with your nervous system.

Be Excellent, Then Leave

Detachment is not an excuse for incompetence. You should become very good at your work because competence gives you leverage, options, and the pleasant experience of knowing what you are doing.

Solve difficult problems. Learn what others avoid. Keep promises. Become useful enough that people become slightly nervous when you mention vacation. Then, when the day ends, stop.

Many people physically leave work while continuing to attend meetings internally. A man sits at dinner silently arguing with Steve from Finance about something that happened four hours earlier, while Steve has already forgotten the entire conversation and is eating lasagna. In this arrangement, Steve has won.

Do not lie awake thinking about the migration roadmap because the migration roadmap is not lying awake thinking about you. A corporation worth several hundred billion dollars can survive until morning without the assistance of your adrenal glands.

Never Become the Company

You are not Microsoft, Google, Amazon, Deloitte, or whichever enormous institution currently deposits money into your checking account. You work there.

This distinction becomes especially important when PROJECT ASCEND is announced. PROJECT ASCEND will have a logo, an executive sponsor, a steering committee, and a diagram containing arrows that indicate progress. Six months later PROJECT ASCEND will disappear.

There will be no funeral or official announcement. One afternoon the meetings simply stop, and two months later PROJECT HORIZON appears with many of the same people. This is corporate history.

Tolstoy wrote about generals who believed they were directing history while enormous forces moved beyond anyone’s control. Modern corporations have transformation committees, which is less dramatic but probably involves better coffee.

Do not let PROJECT ASCEND carry away part of your soul when it goes.

Take the Money and Build Your Life

The best thing employment can provide is not identity. It is independence.

Money buys a home, savings, travel, books, dinners, education, investments, hobbies, and the ability to refuse foolish demands. It also allows you to spend your time on purposes that do not require approval from a steering committee.

Perhaps you want a garden. Perhaps you want to learn Italian. Perhaps you want to construct an unnecessarily elaborate model railroad in the basement and refuse to explain yourself.

All of these are respectable human purposes.

You do not need to hate the giant gray company because hatred would still give it too much importance. Work there, become valuable, negotiate well, take the money, and do your work so competently that nobody sensible has much reason to bother you.

Then close the laptop.

The company can continue transforming yogurt.

You have somewhere else to be.

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